We know you'll love your lashes but if for some reason you are unhappy with your purchase we will happily refund your order.
If you are not satisfied with your product you can ship your item back to us within 14 days of receipt, unused.
Click the link at the bottom of this page to download your returns form, please print it & fill in correctly.
You will be refunded the product price at time of purchase only, postage is non refundable.
Lashes that have been worn, cut or altered are non-returnable.
Please note if you choose a 'free shipping' option, a fee will be deducted to cover original shipping costs if you return for a refund only.
Gift vouchers cannot be returned or exchanged for a card refund.
If returning for a refund and you claimed a free gift, you must return the gift or this will be deducted from your refund total.
All returned items that were paid for with a gift card will be refunded as a store credit for you to use against a future purchase.
L'amore Lashes Returns C/o Foxy Locks
The Atrium - Top Floor
13/14 Market Place
Please do not ship returns back without filling out & including your returns form (which can be found at the bottom of this page). Return shipping costs are the responsibly of the customer.
We do NOT accept returns through FedEx.
IMPORTANT - When returning from outside the UK, then please ensure that you complete the customs form correctly (if outside of the EU) to reflect that the contents of the package are a customer return, with no sale value. Foxy Locks Ltd are not responsible for any such charge. Should the returned package attract a customs charge upon entry to the the UK, then the package will automatically be returned back to you by the postal service before reaching us. Thank you.